I am unable to reset my password

Please click on "Forgot my password".  You will receive a new password by email in a matter of minutes.

If the problem persists, please contact our customer service by phone or via the "Contact Us" section of our website, selecting the option "Technical problem".

Once your connection is established, you can simply go to the "My Account" and click on "Personal Information" to change the password

More questions?

Submit a request